Dear Ms. Gibbs,
Well written. You are so right. In particular when you write: “we risk growing dumber and meaner, less interesting and certainly less engaged if we stop listening, even — or maybe especially — to the people we don’t want to hear.”
I am one of those who do not speak out until finding that there is something important to say that no one else is talking about. I am the one of those whom people don’t want to hear.
Just before you started your tenure at Time, editors there rejected my text, which is now the most read my text on Medium: https://medium.com/@hak1010/capitalism-versus-socialism-9ece51b5ff29. Despite my appeal, when in charge at Time, you did offer your readers a chance to listen to voices out of the mainstream media mantra.
To the best of my understanding how media work, I believe that your hands had been tied in many ways. I elaborate about it on the example of the WSJ: https://medium.com/@hak1010/it-is-editors-fault-28e22a279dcc.
Nevertheless, I could not refrain myself from noticing an irony in you publicly saying mea culpa.